IOPO Membership Terms & Conditions of Sale - General
Effective 15 June 2026
These Terms & Conditions of Sale apply to all purchases made through IOPO International, including memberships and related access products.
1. Membership Duration & Fees
- All IOPO memberships operate on a financial year cycle from 1 July to 30 June annually.
- Professional Membership is $540 for the full year, and Enterprise Membership is $790 for the full year. Both fees are scaled, meaning they reduce each month throughout the year based on the join date. This is not the same as pro-rating, which applies to partial months.
- For Enterprise Memberships, each additional Enterprise Employee beyond the first two is charged at $79 per person, and this amount is not scaled.
- A one-time, non-refundable $50 Application Fee applies to all new membership applications, except for Introduction to Membership.
- Membership types include:
- Enterprise Membership (see Enterprise Membership Terms & Conditions here)
- Professional Membership (see Professional Membership Terms & Conditions here)
- Sabbatical Membership (see Sabbatical Membership Terms & Conditions here)
- Introduction to Membership (product, not a formal membership) (see Introduction to Membership Terms & Conditions here)
- Member benefits are specific to each membership type, as outlined in the Member Benefits Table.
- Access to the IOPO website is subject to our Terms of Use, and all members must agree to the IOPO Code of Practice.
2. Payment Options
- Enterprise, Professional, and Sabbatical Memberships may be paid as an annual lump sum.
- Professional Memberships may also be paid in 12 monthly instalments; this option is only available for those joining between 21 June (deemed July) and 20 December (deemed December).
- Renewing Professional Members have the option to pay by instalment or lump sum.
- From 21 December onwards, all memberships must be paid in full.
- If instalment payments are cancelled or fail, an invoice will be issued for the outstanding balance, payable immediately.
3. Cooling-Off Period
- A 48-hour cooling-off period applies to all new purchases, beginning at the time of purchase and calculated as a strict 48-hour window (including weekends and public holidays).
- A full refund of the membership fee will be issued, less the value of any products or services purchased at a member-only price during the cooling-off period, if written notice is received at [email protected] within 48 hours of joining.
- The $50 Application Fee is non-refundable.
- No refunds will be issued after 48 hours.
4. Renewal Policy
- All memberships are due for renewal on 1 July each year.
- A 14-day grace period applies (until 14 July).
- If payment is not received by 14 July, the membership will lapse. Re-joining after this date will be treated as a new application, and as such will include a new application fee.
5. Refunds and Cancellations
- No refunds are issued for change-of-mind purchases.
- If a membership is terminated due to breach of the IOPO Code of Practice, no refund will be issued.
6. Terms of Use
- Membership access is subject to IOPO’s Terms of Use and acceptance of the IOPO Code of Practice.
- IOPO reserves the right to accept or decline any application or renewal at its discretion.
7. Non-Transferability
- Professional and Sabbatical Memberships are for individuals only and are non-transferable.
- Introduction to Membership is also non-transferable and may only be purchased once.
- Enterprise Memberships may be transferred within the same organisation under certain conditions.
8. Governing Law
These Terms and Conditions of Sale are subject to change without notice, and operate in accordance with NSW Fair Trading Consumer Law under which all IOPO International sales are made.