Code Of Practice

All IOPO Members agree to these guidelines to provide outstanding, fair and respectful services.

Practice within the Community

IOPO Members will:

  • advertise services in an honest and accurate manner
  • protect the public against unfair practices
  • help eliminate practices that may bring discredit to the organising profession, the industry and the IOPO
  • strive for excellence in all aspects of the industry
  • use appropriate language when dealing with, or talking to, the general public about mental and physical health issues

Practice with Clients

IOPO Members will:

  • provide accurate and honest information regarding performance of duties and completion of contracts
  • will refer to appropriate professional if not qualified or capable to perform the work
  • keep all client information confidential unless expressly requested by that client to make the information public (eg. happy testimonials!)
  • communicate in advance fees and expenses and independently decide what those fees and expenses will be
  • respect all legal and contractual obligation as set by state and federal laws
  • use appropriate language regarding mental and physical health issues

Practice with Colleagues

IOPO Members will:

  • deal with their fellow IOPO members, employees, colleagues, and service suppliers in a fair and equitable manner
  • maintain the highest standards of personal conduct, to bring credit to the organising profession
  • deal openly with those areas that may be deemed a conflict of interest
  • respect the intellectual property rights of others and not reproduce any information without the express permission of the owner
  • have (limited) permission to the respectful use of the IOPO Membership logo on their business website and business card
  • support and guide other IOPO members for the benefit and growth of the entire industry